Billing

Paid plans are billed through Paddle, our merchant of record. Paddle handles cards, local payment methods, VAT/sales tax and invoices, and holds your payment details — Qyant never sees your card number.

Subscribing

Choose a plan on Pricing or Billing. Checkout opens in an overlay; you can pay monthly or annually. Your plan updates within a few seconds of payment.

Managing your subscription

Billing → Manage subscription opens the Paddle customer portal where you can update your payment method, download invoices, and see upcoming charges.

Changing plans

Billing → Change plan. Upgrades take effect immediately and are prorated; downgrades take effect at the end of the current billing period.

Cancelling

From the customer portal. Your plan stays active until the end of the paid period, then drops to Starter. Projects, files and databases are kept; anything above Starter's limits stays as it is but you can't add more until you're back within limits.

Invoices and tax

Invoices come from Paddle, with your VAT ID if you've added one in the portal. Prices shown are exclusive of tax where tax applies.

Failed payments

If a renewal fails, Paddle retries and emails you. The plan continues during the retry window; if payment isn't recovered it drops to Starter.